Support

If you are experiencing any problems with 3wirex then please read the following information.

Updates

There is an update available for Carrier Strike Force that can be downloaded from the Abacus product support page. The update contains a few fixes relating to problems not being able to use the catapult or catching a wire and it is highly recommended you install this update first if you have version 1.0 of CSF. This update has been included in recent revised versions so check before applying the update.

Frequently Asked Questions

The FAQ section has a list of common questions and answers that may be able to quickly solve your problem or question.

Troubleshooting

 The troubleshooting guide contains a list of possible problems and common fixes.

Email Contact

If you are still having trouble with 3wirex after trying all the other support options then send an email to support@3wirex.com. Please include the following details in your message:

  • problem description
  • FSX service pack number (ie SP1, SP2)
  • Windows version
  • any error messages, both popup and/or in the 3wirex console window